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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott

March 7, 2025

5  out of  5
rating by Scott
"Called to get a quote from Carlissa and she got us better coverage for 2 autos, 2 sxs’s, and a motorcycle and saved us $200 a month on our premium!!"
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Heather Taylor

March 4, 2025

5  out of  5
rating by Heather Taylor
"We had a great experience switching our auto insurance. Carlissa answered my questions quickly and in great detail which was very appreciated!"
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Holly Wilfong

February 21, 2025

5  out of  5
rating by Holly Wilfong
"Thankful to have great rates and great coverage! Having Carlissa as our new agent has been great! She’s helped us understand how having the right coverage is important. We’ve had a great experience with this office and their staff. We left feeling well taken care of as a new State Farm client and we are proud to call Carlissa our agent! Thank you for protecting our family!"
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Joshua Wilfong

February 19, 2025

5  out of  5
rating by Joshua Wilfong
"I can’t say enough good things about State Farm, Craig Heisserer and his team. Specifically Carlissa Dempsey, she was on top of every little detail and made sure that me and my family are well protected AND saved us a TON of money on our monthly premiums! She was very kind and knowledgable on every product and the value of the product. She was up front and honest and answered every little question I had with professionalism. I’m extremely thankful for Carlissa and all the hard work she put in for my family! Thank you again, Carlissa!"
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Teresa Brotherton

February 17, 2025

5  out of  5
rating by Teresa Brotherton
"I made the switch to state farm last year. I really didn't understand "insurance" and how it all worked. When calling the office I spoke to Carlissa. She was friendly and her professionalism and knowledge of her company was top notch. Once we were done speaking, I had such a better understanding of insurance and how there's so much more to it then just my car insurance. In my opinion, Craig's crew are incredible. They didn't make me feel like I was wasting their time, they saved me money, and left me feeling happy with my choices. I highly recommend them to anyone who struggles to make sense of it all, as I did. (FYI: I also checked out the offices website and state farm app, both are very user-friendly)"
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Cynthia Bates

February 12, 2025

5  out of  5
rating by Cynthia Bates
"Have been a long time customer of this State Farm office. The office manager, Liz, is always so helpful and knowledgeable. The staff and agent all are also very welcoming. I get my questions answered and feel like I understand insurance better. I would, and do, recommend this office to anyone shopping around. They do it all.auto insurance, life insurance, homeowners, and even did my tractor. Happy with my decision to switch to them."
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Lexi Overfield

February 12, 2025

5  out of  5
rating by Lexi Overfield
"Needed quotes on my home insurance and received a quote within an hour whereas other companies were days later. So impressed with the customer service and friendliness of the staff!"
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David Lawson

September 17, 2024

5  out of  5
rating by David Lawson
"Very friendly and helpful!"
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charles knight

December 24, 2023

5  out of  5
rating by charles knight
"Great insurance"
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katie kallbreier

June 21, 2023

1  out of  5
rating by katie kallbreier
"My husband and I run our own Construction company and we are working a vandalism claim from one of their clients. We met with an adjuster at the property to go over the damages and was able to communicate with her for a few days. After that she just disappeared and won't answer calls or messages and will never call back. The client has active sewage leaking under their house and we're still not able to communicate with anyone. Horrible customer service!! Unreliable claims adjusters! I personally would not recommend them for anything."
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william leslie

January 3, 2023

5  out of  5
rating by william leslie
"Reputable insurance provider. Dedicated to your needs"
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Janice Frye

August 13, 2022

5  out of  5
rating by Janice Frye
"Very good people"
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Tina lampston

February 14, 2022

5  out of  5
rating by Tina lampston
"Best insurance"
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Georgianna Hillman

October 22, 2021

4  out of  5
rating by Georgianna Hillman
"Good attitude helpful"
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Nona Cassie

June 22, 2021

5  out of  5
rating by Nona Cassie
"Ms Massey was superb!!! Enjoyable experience.."
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Thomas “Tom” Johnston

December 9, 2020

3  out of  5
rating by Thomas “Tom” Johnston
"This guy goobered up my insurance but State Farm investigators corrected it... so now he gets 3 stars instead of 1 because of the awesome company he works for."
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idiot xx

March 12, 2020

5  out of  5
rating by idiot xx
"Been with State farm for 25 years. Had several claims, never a problem."
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Joyce Todd

March 8, 2020

5  out of  5
rating by Joyce Todd
"They are so nice and they helped me out of a high insurance bill one that I can afford and I thank them very much"
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Alicia Kinder

February 10, 2020

5  out of  5
rating by Alicia Kinder
"Agent Dakota Jackson was amazing. He is kind, professional and very funny! He makes insurance less stressful."
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Shannon Hathaway

January 31, 2020

3  out of  5
rating by Shannon Hathaway
"Too high, just got quoted half of what I'm paying with State Farm for the same coverage. I been overpaying for years and I'm not very happy about it. The people at State Farm are great though, just sayin."
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Nellie Riley

January 22, 2020

4  out of  5
rating by Nellie Riley
"I didn't really visit state farm was there with someone else."
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Crystal Wood

December 12, 2019

5  out of  5
rating by Crystal Wood
"Always willing to help."
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Jessie Sicley

August 23, 2019

1  out of  5
rating by Jessie Sicley
"Was truly impressed with the quality of service in this office. Until i recieved a second bill, for $76 more than I had been quoted on the day I signed."
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Ann Melton

July 30, 2019

4  out of  5
rating by Ann Melton
"Great service!!!"
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L M

April 22, 2019

5  out of  5
rating by L M
"Friendly and helpful people which made buying insurance less annoying."