
State Farm® Insurance Agent Craig Heisserer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott
March 7, 2025
"Called to get a quote from Carlissa and she got us better coverage for 2 autos, 2 sxs’s, and a motorcycle and saved us $200 a month on our premium!!"
Heather Taylor
March 4, 2025
"We had a great experience switching our auto insurance. Carlissa answered my questions quickly and in great detail which was very appreciated!"
Holly Wilfong
February 21, 2025
"Thankful to have great rates and great coverage! Having Carlissa as our new agent has been great! She’s helped us understand how having the right coverage is important. We’ve had a great experience with this office and their staff. We left feeling well taken care of as a new State Farm client and we are proud to call Carlissa our agent! Thank you for protecting our family!"
Joshua Wilfong
February 19, 2025
"I can’t say enough good things about State Farm, Craig Heisserer and his team. Specifically Carlissa Dempsey, she was on top of every little detail and made sure that me and my family are well protected AND saved us a TON of money on our monthly premiums! She was very kind and knowledgable on every product and the value of the product. She was up front and honest and answered every little question I had with professionalism. I’m extremely thankful for Carlissa and all the hard work she put in for my family! Thank you again, Carlissa!"
Teresa Brotherton
February 17, 2025
"I made the switch to state farm last year. I really didn't understand "insurance" and how it all worked. When calling the office I spoke to Carlissa. She was friendly and her professionalism and knowledge of her company was top notch. Once we were done speaking, I had such a better understanding of insurance and how there's so much more to it then just my car insurance. In my opinion, Craig's crew are incredible. They didn't make me feel like I was wasting their time, they saved me money, and left me feeling happy with my choices. I highly recommend them to anyone who struggles to make sense of it all, as I did. (FYI: I also checked out the offices website and state farm app, both are very user-friendly)"
Cynthia Bates
February 12, 2025
"Have been a long time customer of this State Farm office. The office manager, Liz, is always so helpful and knowledgeable. The staff and agent all are also very welcoming. I get my questions answered and feel like I understand insurance better. I would, and do, recommend this office to anyone shopping around. They do it all.auto insurance, life insurance, homeowners, and even did my tractor. Happy with my decision to switch to them."
Lexi Overfield
February 12, 2025
"Needed quotes on my home insurance and received a quote within an hour whereas other companies were days later. So impressed with the customer service and friendliness of the staff!"
David Lawson
September 17, 2024
"Very friendly and helpful!"
charles knight
December 24, 2023
"Great insurance"
katie kallbreier
June 21, 2023
"My husband and I run our own Construction company and we are working a vandalism claim from one of their clients. We met with an adjuster at the property to go over the damages and was able to communicate with her for a few days. After that she just disappeared and won't answer calls or messages and will never call back. The client has active sewage leaking under their house and we're still not able to communicate with anyone. Horrible customer service!! Unreliable claims adjusters! I personally would not recommend them for anything."
william leslie
January 3, 2023
"Reputable insurance provider. Dedicated to your needs"
Janice Frye
August 13, 2022
"Very good people"
Tina lampston
February 14, 2022
"Best insurance"
Georgianna Hillman
October 22, 2021
"Good attitude helpful"
Nona Cassie
June 22, 2021
"Ms Massey was superb!!! Enjoyable experience.."
Thomas “Tom” Johnston
December 9, 2020
"This guy goobered up my insurance but State Farm investigators corrected it... so now he gets 3 stars instead of 1 because of the awesome company he works for."
idiot xx
March 12, 2020
"Been with State farm for 25 years. Had several claims, never a problem."
Joyce Todd
March 8, 2020
"They are so nice and they helped me out of a high insurance bill one that I can afford and I thank them very much"
Alicia Kinder
February 10, 2020
"Agent Dakota Jackson was amazing. He is kind, professional and very funny! He makes insurance less stressful."
Shannon Hathaway
January 31, 2020
"Too high, just got quoted half of what I'm paying with State Farm for the same coverage. I been overpaying for years and I'm not very happy about it. The people at State Farm are great though, just sayin."
Nellie Riley
January 22, 2020
"I didn't really visit state farm was there with someone else."
Crystal Wood
December 12, 2019
"Always willing to help."
Jessie Sicley
August 23, 2019
"Was truly impressed with the quality of service in this office. Until i recieved a second bill, for $76 more than I had been quoted on the day I signed."
Ann Melton
July 30, 2019
"Great service!!!"
L M
April 22, 2019
"Friendly and helpful people which made buying insurance less annoying."